Direct answer: the competent office depends on the province where the application was filed and the address reported. Do not file a second application. 1) keep the receipt and case number; 2) notify the Questura and post office of the new address; 3) ask in writing whether the file can be transferred. Documents: passport, receipt and proof of the new accommodation. Timing varies by office. Example: someone moving from Turin to Milan should first notify the office that received the application. Source: Portale Immigrazione and Article 5 TUI; checked 24/10/2026.
Who this applies to: Anyone who moved province while the file remains with the original office and needs a documented transfer.
Practical steps: 1) keep the receipt, case number and proof of the new address; 2) notify the office that received the application through the official channel shown on the receipt; 3) attach identity document, housing title or hospitality declaration and the new residence statement; 4) ask in writing which Questura will summon you and wait for confirmation before attending another office.
Documents to keep: receipt, case number, new accommodation proof and address-change notice.
Verifiable timing and costs: Use the deadline in the appointment notice; the transfer has no separate national fee or deadline.
Exceptions and special cases: A move within one province may only require an update; between provinces, confirm jurisdiction.
If the procedure stalls: Send a traceable notice to the original office and request file access if no confirmation arrives.
Practical example: After moving from Turin to Milan, the applicant keeps the receipt and asks Turin whether the file will transfer.